Terms of service
Last updated: April 16, 2026
This website is operated by Lightlogy (lightlogy.com). Throughout the site, the terms "we", "us", and "our" refer to Lightlogy. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein.
Quick Reference
| Topic | Key Terms |
| Eligibility | Must be age of majority in your country of residence |
| Pricing | Prices may change; confirmed order price is locked |
| 7-Day Price Guarantee | Price-drop refund within 7 days of purchase |
| Accepted Payments | Visa, Mastercard, Amex, UnionPay, Shop Pay |
| Free Shipping | Orders ≥ $49.99 USD |
| Return Window | 30 days from delivery |
| Warranty | 24-Month Limited Warranty on all products |
| Support | support@lightlogy.com · Mon–Fri, within 24 hrs |
Section 1 — Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence and have the legal capacity to enter into a binding agreement. You may not use our products or services for any illegal or unauthorized purpose. A breach or violation of any of these Terms will result in immediate termination of your access to our Services.
Section 2 — General Conditions
- We reserve the right to refuse service to anyone for any reason at any time.
- Your content (excluding credit card information) may be transferred unencrypted. Credit card information is always encrypted during transfer over networks.
- You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.
Section 3 — Accuracy & Completeness of Information
While we strive to ensure all information on this site is accurate and current, we are not responsible if information is not accurate, complete, or up to date. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time without obligation to update any information.
Section 4 — Pricing & Service Modifications
| Scenario | Policy |
| Price changes | Prices are subject to change without notice |
| Confirmed orders | Price is locked at time of order confirmation |
| 7-Day Price Guarantee | If price drops within 7 days of purchase, email support@lightlogy.com for a refund of the difference |
| Service discontinuation | We may modify or discontinue any part of the Service at any time without liability |
Section 5 — Products & Services
- Certain products may be available exclusively online and in limited quantities.
- We have made every effort to display product colors and images as accurately as possible; actual products may vary slightly due to screen settings.
- Products are subject to return or exchange only in accordance with our Refund & Return Policy.
- All products sold by Lightlogy are covered by a 24-Month Limited Warranty. Warranty claims are handled via support@lightlogy.com.
- We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction.
Section 6 — Billing, Account & Order Accuracy
- We reserve the right to refuse or cancel any order at our sole discretion, including orders suspected of fraud or resale.
- We may limit or cancel quantities purchased per person or per order.
- If an order is changed or cancelled, we will notify you via the email address provided at checkout.
- You agree to provide current, complete, and accurate purchase and account information for all transactions.
Section 7 — Shipping & Delivery
| Item | Details |
| Processing Time | 1–3 business days (Mon–Fri) from our fulfillment center in Shenzhen, China |
| Free Shipping | Orders ≥ $49.99 USD |
| Standard Fee | $5.99 USD for orders under $49.99 USD |
| Duties & Taxes | Prepaid by Lightlogy (DDP) — no extra charges at delivery |
| Supported Regions | US (continental), UK, EU, Canada, Australia & New Zealand |
Full transit times and details are on our Shipping Policy page.
Section 8 — Returns, Refunds & Cancellations
| Scenario | Policy |
| Return Window | 30 days from carrier-confirmed delivery |
| Defective / Wrong Item | Return shipping prepaid by Lightlogy |
| Change of Mind | Return shipping at customer’s expense; no restocking fee |
| Refund Timeline | Inspection within 3 business days; credit in 1–5 business days |
| Cancellation (pre-shipment) | Full refund available — contact us immediately |
| Cancellation (post-shipment) | Not possible — follow return process upon receipt |
Full details are on our Refund & Return Policy page.
Section 9 — Third-Party Links
Certain content or tools available through our Service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with Lightlogy. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we assume no liability for any harm or damages related to third-party goods, services, or content.
Section 10 — User Comments & Feedback
If you submit suggestions, reviews, or creative ideas to us, you agree that we may, at any time and without restriction, use, edit, copy, publish, and distribute such content. We are under no obligation to maintain submissions in confidence, pay compensation, or respond to them.
Section 11 — Personal Information
Your submission of personal information through the store is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Section 12 — Errors, Inaccuracies & Omissions
Occasionally there may be information on our site that contains typographical errors or omissions related to product descriptions, pricing, promotions, offers, and shipping charges. We reserve the right to correct any errors and to change or update information, or to cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
Section 13 — Prohibited Uses
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To infringe upon or violate our intellectual property rights or those of others
- To submit false, misleading, or fraudulent information
- To collect or track the personal information of others without consent
- To spam, phish, or engage in any other unsolicited communications
- To use automated tools (bots, scrapers) to access or collect data from the Site
- To resell products purchased from Lightlogy without prior written authorization
Section 14 — Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. Except as expressly stated in our 24-Month Limited Warranty, the Service and all products are provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied.
To the fullest extent permitted by law, Lightlogy shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.
Section 15 — Indemnification
You agree to indemnify, defend, and hold harmless Lightlogy and its affiliates, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
Section 16 — Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of all remaining provisions.
Section 17 — Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with applicable laws. Any disputes shall first be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or the competent courts of the applicable jurisdiction.
Section 18 — Changes to These Terms
We reserve the right to update or replace any part of these Terms at any time. The most current version will always be posted on this page with an updated date. Your continued use of the Site after any changes constitutes acceptance of the new Terms.
Section 19 — Contact Information
| Channel | Details |
| support@lightlogy.com | |
| Response Time | Within 24 hours, Monday – Friday |
| Company | Shenzhen Aomi Tech Co., Ltd |
| Address | D111, Sanlianzhu Baocheng, Sanlian Community, Jihua Street, Longgang District, Shenzhen, Guangdong, China |
| Phone | +86 15152246461 |