Payment Policy
This page covers how Lightlogy handles pricing, accepted payment methods, taxes, and order confirmation. Use the summary below for a quick reference.
| Topic | Key Terms |
| Price Guarantee | 7-day price-drop protection — contact us for a refund of the difference |
| Accepted Payments | Shop Pay, Visa, Mastercard, Amex, UnionPay |
| Payment Security | PCI DSS compliant via Shopify Payments · SSL encrypted |
| Sales Tax | Based on shipping address at time of invoicing |
| Tax Exemptions | State certificates accepted — federal exemptions not accepted |
| Coupon Codes | Available periodically — expiry dates vary |
| Proof of Purchase | Order confirmation sent by email upon placement |
| Support | support@lightlogy.com |
1. Pricing & Price Guarantee
| Item | Details |
| Order Total | Product price at time of shipment + applicable sales tax |
| Price Changes | Lightlogy may update prices or correct errors on Lightlogy.com at any time |
| 7-Day Guarantee | If the price drops within 7 days of your order, email support@lightlogy.com for a refund of the difference |
2. Accepted Payment Methods
All payments are processed securely through Shopify Payments. We accept:
| Method | Notes |
| Shop Pay | One-tap accelerated checkout |
| Visa | — |
| Mastercard | — |
| American Express | — |
| UnionPay | — |
3. Payment Security
- PCI Compliance: Our store is hosted on Shopify, which is Level 1 PCI DSS compliant. Your payment data is handled with the highest industry standards.
- SSL Encryption: Our website uses 256-bit SSL encryption to ensure that your sensitive information is transmitted securely.
- No Stored Data: We do not store or have access to your full credit card details. All transactions are processed via encrypted gateways.
4. Sales Tax & Customs Duties (Hassle-Free Shopping)
- Customs & Duties: For all supported shipping regions (US, UK, EU, CA, AU, NZ), Under Torrent operates on a DDP (Delivered Duty Paid) basis. We cover all import duties and customs fees.
- Sales Tax: Where applicable, sales tax will be calculated based on your shipping address and displayed clearly at checkout.
- Guaranteed Final Price: The "Total" amount shown at checkout is the final price you pay. You will not be asked for any additional payments by the carrier or customs upon delivery.
5. Tax-Exempt Orders
To apply for tax exemption, email support@lightlogy.com before or after placing your order.
| Requirement | Details |
| Accepted Certificate | State tax-exempt certificate only — federal exemptions not accepted |
| Name Match | Organization or individual name must exactly match the certificate |
| Refund Method | Tax refunded to the original payment method after certificate verification |
6. Coupon Codes & Proof of Purchase
- Coupon Codes: Lightlogy issues promotional codes periodically. Codes may expire at any time without prior notice.
- Order Confirmation: An email confirmation is sent automatically upon order placement, provided a valid email address was entered at checkout.